DeJager Custom Powerwashing Privacy Policy

Effective Date: April 29, 2026

DeJager Custom Power Washing Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through www.dejagerpowerwashing.com, our contact forms, quote request forms, chat tools, text messaging tools, phone systems, email communications, and other business communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when limited sharing may occur, and what choices you have regarding your information.

1. Who We Are

DeJager Custom Power Washing Inc.
Rock Valley, IA 51247
Phone: (712) 470-9274
Email: dejagerpowerwashing@gmail.com
Website: www.dejagerpowerwashing.com

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • our website;
  • contact forms and quote request forms;
  • website chat tools or messaging widgets;
  • phone calls, call tracking, and recorded calls where applicable;
  • SMS/text message opt-ins and text message communications;
  • missed-call text back tools;
  • review request tools;
  • email communications and email marketing tools;
  • advertising, analytics, and tracking technologies; and
  • other direct communications between you and DeJager Custom Power Washing Inc.

3. Information We Collect

We may collect personal information that you provide directly, information related to your communication with us, and limited information collected automatically through our website and business systems.

A. Information You Provide Directly

When you contact us, request a quote, submit a form, call us, email us, chat with us, or opt into text messages, we may collect:

  • name;
  • phone number;
  • mobile phone number;
  • email address;
  • property address or service location;
  • company, farm, or organization name, if applicable;
  • service details, project information, and job-site notes;
  • photos, files, or descriptions you choose to submit;
  • appointment or scheduling preferences;
  • communication preferences; and
  • any other information you choose to provide.

B. SMS/Text Messaging Information

If you opt in to receive SMS or MMS text messages from DeJager Custom Power Washing Inc., we may collect and store:

  • your mobile phone number;
  • your SMS opt-in status;
  • the date, time, source, and method of your opt-in;
  • your consent record;
  • text message history;
  • message delivery status;
  • responses to text messages;
  • STOP, HELP, unsubscribe, or rejoin requests; and
  • communication preferences related to SMS messaging.

C. Call Data

If we use call tracking, call forwarding, or call recording tools, we may collect:

  • your phone number;
  • call date and time;
  • call duration;
  • call source or campaign source;
  • voicemails, recordings, or transcripts where applicable and permitted by law; and
  • notes related to quote requests, scheduling, customer service, or follow-up.

D. Automatically Collected Website Data

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring website;
  • pages visited;
  • time spent on the website;
  • clicks and website interaction data;
  • approximate geographic location based on IP address; and
  • cookie, tag, script, and pixel data.

E. Advertising and Analytics Data

We may use analytics and advertising tools to understand website activity, improve our website, measure advertising performance, and follow up on service inquiries. These tools may include Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, CRM tracking tools, and similar technologies.

4. How We Use Your Information

We may use the information we collect to:

  • respond to inquiries and quote requests;
  • schedule and provide services;
  • communicate about appointments, estimates, service updates, and customer care;
  • send appointment reminders and scheduling updates;
  • send missed-call text back responses;
  • send review requests and customer feedback requests;
  • send service reminders or seasonal service updates;
  • send marketing emails or promotional text messages when you have provided consent;
  • manage customer relationships and internal business records;
  • track leads, calls, forms, and campaign performance;
  • improve our website, services, communication, and customer experience;
  • protect against fraud, spam, abuse, unauthorized access, and misuse;
  • comply with legal, regulatory, insurance, tax, and operational obligations; and
  • enforce our policies, agreements, and terms.

5. SMS/Text Messaging Consent and Communications

By voluntarily providing your mobile phone number and opting in to receive text messages from DeJager Custom Power Washing Inc., you consent to receive SMS/MMS messages from us. These messages may include:

  • quote follow-up messages;
  • service scheduling messages;
  • appointment reminders;
  • arrival updates;
  • job status updates;
  • missed-call text back responses;
  • customer service messages;
  • review requests

Message Frequency: Message frequency may vary depending on your interaction with us, the type of service requested, scheduling needs, and whether you have opted in to promotional messages.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Consent Is Not Required for Purchase: Consent to receive marketing text messages is not a condition of purchasing services from DeJager Custom Power Washing Inc.

Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

Help Instructions: For help, reply HELP or contact us directly at (712) 470-9274 or dejagerpowerwashing@gmail.com.

Rejoining SMS Communications: If you previously opted out and would like to receive text messages again, you may opt in again through our website form, by contacting us directly, or by otherwise providing consent to receive text messages from DeJager Custom Power Washing Inc.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

6. SMS Opt-In Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors or service providers in support services, such as customer service, scheduling, communication delivery, CRM management, website hosting, analytics, or text message delivery, is permitted only as needed to support our business operations and communications with you.

All use case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver SMS/MMS messages.

We do not sell, rent, or trade SMS opt-in data, mobile phone numbers, or text messaging consent information.

7. Email Marketing

If you subscribe to email communications, submit a form, request a quote, or otherwise provide your email address, we may send service-related emails, follow-up messages, review requests, and marketing emails where permitted by law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly at dejagerpowerwashing@gmail.com.

8. Forms, Chat Tools, CRM, and Automations

Our website may include contact forms, quote request forms, chat tools, missed-call text back tools, CRM workflows, email tools, SMS tools, review request tools, and other automation systems. Information submitted through these tools may be stored, organized, tagged, and used to respond to inquiries, provide customer service, schedule services, send reminders, request reviews, and manage appropriate follow-up communications.

When a website form is used for SMS opt-in, the SMS consent option should be selectable by the user and should not be pre-selected. SMS consent should be separate from general website terms, Privacy Policy acknowledgment, and promotional consent where applicable.

9. Cookies, Pixels, and Tracking Technologies

Our website may use cookies, pixels, scripts, tags, and similar technologies to:

  • remember website preferences;
  • improve website performance;
  • understand how visitors use the website;
  • measure advertising and marketing effectiveness;
  • track form submissions, phone calls, and lead activity;
  • support retargeting and advertising campaigns; and
  • improve our communication and follow-up efforts.

You can manage cookies through your browser settings. Disabling cookies may affect some website functionality.

10. How We Share Information

We do not sell your personal information.

We do not share your personal information with third parties or affiliates for their own independent marketing or promotional purposes.

We may disclose limited information only in the following circumstances:

  • to trusted service providers and technology vendors that help us operate our website, CRM, forms, communications, analytics, advertising, call tracking, review tools, email tools, SMS tools, hosting, and related business systems;
  • to provide services you requested;
  • to schedule, perform, invoice, or follow up on services;
  • when required by law, subpoena, court order, legal process, or government request;
  • to protect our rights, safety, property, customers, business operations, or systems;
  • to prevent fraud, spam, abuse, or unauthorized activity; or
  • as part of a business transfer, merger, sale, or reorganization, if ever applicable and permitted by law.

SMS opt-in data and consent are handled separately as described in the “SMS Opt-In Data Protection” section above.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • respond to inquiries;
  • provide services;
  • manage customer relationships;
  • maintain business and communication records;
  • document SMS consent, opt-in, opt-out, and communication preferences;
  • comply with legal, tax, insurance, regulatory, and operational obligations;
  • resolve disputes; and
  • enforce our agreements and policies.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission, electronic communication, or digital storage is completely secure. We cannot guarantee absolute security of information transmitted through the website, email, text message, phone systems, or online tools.

13. Third-Party Services and Links

Our website and communications may include links to third-party websites, platforms, social media pages, payment tools, review platforms, maps, embedded content, or other third-party services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Your use of third-party websites and platforms is governed by their own terms and privacy policies.

14. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information to us, please contact us so we can review and delete the information if appropriate.

15. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • request access to certain personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • request information about how your data is used;
  • opt out of marketing emails;
  • opt out of SMS/text messages by replying STOP; and
  • update your communication preferences.

To submit a privacy-related request, contact us at dejagerpowerwashing@gmail.com or (712) 470-9274. We may need to verify your identity before completing certain requests.

16. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

17. Terms and Conditions

Your use of our website, services, forms, chat tools, phone systems, and SMS/text messaging program is also governed by our Terms & Conditions.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website or communication with us after changes are posted means you accept the revised Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy, want to update your communication preferences, or want to submit a privacy-related request, contact:

DeJager Custom Power Washing Inc.
Rock Valley, IA 51247
Phone: (712) 470-9274
Email: dejagerpowerwashing@gmail.com

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